If you want to link a Google account to the Inbox Monitor in Arua, you need to link Arua in Google as well.
Action needed:
1. Open https://myaccount.google.com/
2. Make sure you are logged into the correct account (top right-hand corner, clicking on the circle)
![](https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/103020038932/original/lZJyKuMiaC6JaNJ-ccmu8jUZcU1w1MWfSw.png?1681745645)
3. Select Security
![](https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/103020038934/original/GL7kdPhf1GQkZ0OfdIZo25PmjuSqZTad5Q.png?1681745645)
4. Make sure you have 2-Step Verification switched on
![](https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/103020038933/original/O-a6wSRt5EhX2KsSiHedeqDfndhU-7o6NA.png?1681745645)
5. Click on 2-Step Verification, scroll right to the bottom of the page and click on App passwords
![Graphical user interface, text, application, email
Description automatically generated](https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/103020038935/original/W-C1p4iMJOr8BTvkFw3y3fOPzcyVT5goLQ.png?1681745645)
6. Select the app and device you want to generate the app password for – select app Mail and select device Other (custom name), add a name (Arua), press Generate
![](https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/103020038940/original/upslldOU6WEvh6L7P5pqRzjOyXX1uGxe0A.png?1681745646)
![](https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/103020038937/original/Y6p0gG8yFEGD1ZXaOrO44ZD5Y9PYFQ8_QA.png?1681745646)
![Graphical user interface
Description automatically generated with low confidence](https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/103020038936/original/YdOcqRCVXXOfwN0KjKOimYJ9Dud1lXz71g.png?1681745646)
7. Copy the generated password (Ctrl+C)
![](https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/103020038938/original/n0gQna5HRFRMRe2Z3T2UR-tlBfhTFC90Ww.png?1681745646)
8. In Arua
- Open the Inbox Monitor screen.
- Add the new email and paste the password (Ctrl+V) in the relevant field (leave all the other settings as below)
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